LAST UPDATED August 1, 2022
The management and staff of Implantable Provider Group, Inc. d/b/a (IPG), a Delaware corporation (collectively, “IPG”, “us”, “we”, or “our”) are committed to maintaining the confidentiality of non-public, personal information we collect from individuals who visit our website. We want you to understand how and why we collect, use and disclose the personal information about you on our website (“Website”). This Website Privacy Statement and HIPAA Notice of Privacy Practices (“Privacy Statement”) provides you with information concerning our practices and procedures as they relate specifically to the information we collect at this Website.
REVISIONS AND MATERIAL CHANGES TO THIS PRIVACY STATEMENT
Because the Internet is an evolving medium, we may need to change our Privacy Statement at some point in the future, in which case we will post the revised Privacy Statement on this Website and update the above “Last Updated” date to reflect the date of the changes. If necessary, we will provide additional information regarding any changes to this Privacy Statement as may be required by law and may ask you to affirmatively accept those changes.
Your access to this Website for the limited and exclusive purpose of reviewing this Privacy Statement does not constitute your acceptance of this Privacy Statement unless you make any further access or use of our Website. By continuing to use the Website or providing us with your personal information after we post any such changes, you accept the Privacy Statement as modified.
PERSONAL INFORMATION WE COLLECT WHEN YOU USE THIS WEBSITE
As a specialty third-party risk management company, we may collect non-public, personal information directly from our customers, their agents, and consumer reporting agencies. We define “personal information” as information that is both unique to and identifies you and might include the following information:
- name, address, date of birth and Social Security number;
- medical history;
- payment history;
- account activity;
- credit card information;
- credit scores and history (and other information relating to your creditworthiness);
- and employment and insurance information.
Generally, we need this information to serve our customers’ insurance and medical needs, conduct IPG business and fulfill legal and regulatory requirements. We do not collect any personal information about you at our Website unless you choose to provide it to us voluntarily. If you encounter a screen or page that requests information you do not want to share with us, do not enter the information and do not proceed with that screen or page. We may collect technical or behavioral information about your visit to the Website as described in the “Cookies” section below.
If you do provide us with personal information, we will only use it for the purposes described where it is collected, and we will not sell, license, transmit or disclose this information outside of IPG unless (1) you expressly authorize us to do so, (2) it is necessary to allow our service providers or agents to provide services for us, (3) in order to provide our products or services to you, (4) it is disclosed to entities that perform marketing services on our behalf or to other entities with whom we have joint marketing agreements, (5) it is necessary in connection with a sale of all or substantially all of the assets of IPG or the merger of IPG into another entity or any consolidation, share exchange, combination, reorganization, or like transaction in which IPG is not the survivor, or (6) otherwise as we are required or permitted by law.
Notwithstanding the above, any information, including demographic data, that relates to an individual’s past, present, or future physical or mental health or condition, the provision of healthcare to the individual, or the past, present, or future payment for the provision of healthcare to the individual and that identifies the individual will be maintained according to our Health Insurance Portability and Accountability Act of 1996 (HIPAA) Notice of Privacy Practices. Our HIPAA Notice of Privacy Practices is available on our website and paper copies may be requested by contacting the HIPAA Privacy Officer at 2300 Lakeview Parkway, Suite 500 Alpharetta, GA 30009 or at (770) 753-0046.
CALIFORNIA PRIVACY RIGHTS
This notification is required under California law. Under California law, California residents may opt-out of our disclosing personal information about them to third parties for their marketing purposes. If you are a California resident and do not want us to disclose your information to other companies for their marketing purposes, please contact us by any of the ways described in the “Contact Information” section below.
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To request a copy of such information, please contact us by any of the ways described in the “Contact Information” section below, and we will respond within 30 days as required by law.
We appreciate your questions and comments about our Website and services and welcome your email messages to mailboxes listed on our Website. We will share your messages with those within our organization who are most capable of addressing the issues contained in your message. We will keep a copy of your message until we have had an opportunity to address your concerns. We may archive your message for a certain period of time or discard it, but your email address will not be used for any other purpose.
CONFIDENTIALITY AND DATA SECURITY
We implement means designed to restrict access to personal information collected about you at our Website to our employees or others who need to know that information to provide services to you or in the course of conducting our normal business operations. While no website can guarantee security, we maintain certain safeguards designed to protect your personal information collected via the Website. We use various physical, technical and procedural measures intended to protect our databases of personal information and restrict access to your information by unauthorized persons. We also advise all IPG employees about their responsibility to protect personal information, and we provide them with guidelines for adhering to our company’s business ethics standards and confidentiality policies. At IPG, we respect our customers’ privacy.
ONLINE MEDICAL BILL PAYMENT PROCESSING
We utilize the services of a third party payment processing vendor to allow you to pay your medical bills online. This vendor utilizes secure SSL encryption to secure payments of your medical bills. We link to these services through a payment portal hosted by the third party vendor available to you on our Website. You can learn more about how these services and payments are secured by clicking here: https://www.patientnotebook.com/Privacy/Index. All medical bills and medical services payment information are maintained in accordance with our HIPAA Notice of Privacy Practices. Our HIPAA Notice of Privacy Practices are available on our website and paper copies may be requested by contacting the HIPAA Privacy Officer at 2300 Lakeview Parkway, Suite 500 Alpharetta, GA 30009 or at (770) 753-0046.
LINKS TO THIRD PARTY WEBSITES
We may provide links to other sites on the Internet for your convenience to locate related information and services. These sites are maintained by third parties over which we exercise no direct control. Accordingly, we expressly disclaim any responsibility for the privacy policies, information collection practices, content, accuracy of the information, and/or quality of products or services provided by or advertised on these third-party websites. Moreover, these links do not imply an endorsement with respect to any third party or any website or the products or services provided by any third party.
THIRD PARTY ARTICLES
The Implantable Provider Group, Inc. (IPG) posts articles on its website that are written by third parties. Such articles are owned by their authors and are licensed or approved for use by IPG for publication. IPG does not warrant, endorse, guarantee or assume responsibility for any third party articles including their accuracy, or the intellectual property rights in or relating to such articles. By using this website you expressly relieve IPG from any and all liability arising from such third party articles.
If you have any questions about this Privacy Statement or would like to learn more about our privacy practices, please write to us at Implantable Provider Group, 2300 Lakeview Parkway, Suite 500, Alpharetta, GA 30009 or Compliance@ipg.com.
Time Limitation on Claims — You agree that any claim you may have arising out of or related to your use of the Websites or your relationship with IPG must be filed within one year after such claim arose; otherwise, your claim is permanently barred.
Implantable Provider Group, Inc.
2300 Lakeview Parkway
Alpharetta, GA 30009
Attn.: Privacy Officer
Phone Number: 770-753-0046